Customs Administration: Comprehensive Professional Program
Overview
Customs Administration: Comprehensive Professional Program helps public servants design better policies and services, manage resources responsibly and deliver measurable results for citizens. Over ten days it covers the full scope of the subject, from fundamentals to advanced practice, and ends with a workplace-based capstone project.
What you will be able to do
- Master Customs Administration from fundamentals to advanced practice.
- Apply performance measurement and excellence models, public finance and procurement and digital government and data in integrated case studies.
- Design an improvement program covering partnerships and stakeholder engagement and government frameworks and national visions.
- Assess risk, cost and performance with recognised indicators.
- Complete a capstone project based on your own workplace.
- Present recommendations to management with confidence.
Who should attend
- Specialists and supervisors preparing to lead the function
- Government leaders and managers
- Policy and strategy staff
- Service delivery and customer teams
- Municipal and regulatory staff
Daily outline
- Day 1Introduction to Customs Administration: concepts, terminology and standards
- Day 2Performance measurement and excellence models
- Day 3Public finance and procurement
- Day 4Digital government and data
- Day 5Risk, governance and accountability
- Day 6Partnerships and stakeholder engagement
- Day 7Government frameworks and national visions
- Day 8Policy design and analysis
- Day 9Service design and customer happiness
- Day 10Capstone project presentations and final assessment
Sessions 2027–2030
| Dates | City | Fee | Register |
|---|---|---|---|
| 1–12 February 2027 | LONLondon | $8,500 | Register |
| 15–26 August 2027 | RUHRiyadh | $8,500 | Register |
| 15–19 November 2027 | WEB Online | $4,500 | Register |
| 10–14 January 2028 | WEB Online | $4,500 | Register |
| 24 April – 5 May 2028 | LONLondon | $8,500 | Register |
| 1–12 October 2028 | MCTMuscat | $8,500 | Register |
| 24 June – 5 July 2029 | DOHDoha | $8,500 | Register |
| 24–28 September 2029 | WEB Online | $4,500 | Register |
| 2–13 December 2029 | MCTMuscat | $8,500 | Register |
| 18 February – 1 March 2030 | LONLondon | $8,500 | Register |
| 25 August – 5 September 2030 | CAICairo | $8,500 | Register |
| 4–8 November 2030 | WEB Online | $4,500 | Register |
The Customs Administration series
Frequently asked questions
How much does Customs Administration: Comprehensive Professional Program cost?
For the 10-day program the fee is US$4,500 per participant online or US$8,500 in the classroom.
Where and when is the course held?
Sessions run from 2027 to 2030 in London, Riyadh, Muscat, Doha and Cairo, and live online. See the session table above for exact dates.
What certificate will I receive?
Participants who complete the course receive an SGT certificate of completion showing the training hours.
In which language is the course delivered?
Sessions are delivered in English or Arabic. Tell us your preferred language when you register.
Can SGT deliver this course in-house?
Yes. For groups we deliver the course at your premises in any city, with content adapted to your equipment and procedures.
How do I register?
Send the course name, city and dates on WhatsApp to +20 106 597 6553. We reply with booking confirmation and registration steps.