Fundamentals of Business Excellence Models (EFQM)
Overview
Fundamentals of Business Excellence Models (EFQM) makes management systems practical: fewer documents for their own sake, more control over what actually affects quality. It is designed for participants who are new to the subject or want a solid, structured foundation.
What you will be able to do
- Explain the key concepts, terminology and standards of Business Excellence Models (EFQM).
- Describe internal audit planning and execution.
- Carry out routine tasks related to management review and improvement safely and correctly.
- Recognise early warning signs in integration with HSE and energy systems and escalate them.
- Use checklists and simple tools to support daily work.
Who should attend
- Staff new to the subject or moving into the role
- Quality managers and engineers
- Management system coordinators
- Internal auditors
- Laboratory and production supervisors
Daily outline
- Day 1Introduction to Business Excellence Models (EFQM): concepts, terminology and standards
- Day 2Internal audit planning and execution
- Day 3Management review and improvement
- Day 4Integration with HSE and energy systems
- Day 5Practical exercises, review and assessment
Sessions 2027–2030
| Dates | City | Fee | Register |
|---|---|---|---|
| 11–15 April 2027 | CAICairo | $4,500 | Register |
| 26–30 July 2027 | WEB Online | $2,500 | Register |
| 17–21 October 2027 | JEDJeddah | $4,500 | Register |
| 28 February – 3 March 2028 | MADMadrid | $4,500 | Register |
| 1–5 May 2028 | WEB Online | $2,500 | Register |
| 6–10 August 2028 | MCTMuscat | $4,500 | Register |
| 8–12 January 2029 | DXBDubai | $4,500 | Register |
| 23–27 April 2029 | WEB Online | $2,500 | Register |
| 22–26 July 2029 | CAICairo | $4,500 | Register |
| 7–11 January 2030 | LONLondon | $4,500 | Register |
| 1–5 April 2030 | WEB Online | $2,500 | Register |
| 21–25 July 2030 | JEDJeddah | $4,500 | Register |
The Business Excellence Models (EFQM) series
Frequently asked questions
How much does Fundamentals of Business Excellence Models (EFQM) cost?
The fee is US$2,500 per participant online or US$4,500 in the classroom for 5 days.
Where and when is the course held?
Sessions run from 2027 to 2030 in Cairo, Jeddah, Madrid, Muscat, Dubai and London, and live online. See the session table above for exact dates.
What certificate will I receive?
Participants who complete the course receive an SGT certificate of completion showing the training hours.
In which language is the course delivered?
Sessions are delivered in English or Arabic. Tell us your preferred language when you register.
Can SGT deliver this course in-house?
Yes. For groups we deliver the course at your premises in any city, with content adapted to your equipment and procedures.
How do I register?
Send the course name, city and dates on WhatsApp to +20 106 597 6553. We reply with booking confirmation and registration steps.