Fundamentals of Chatbots & Virtual Assistants
Overview
Fundamentals of Chatbots & Virtual Assistants shows professionals how to put AI and data tools to work on real problems in their own function, safely and with measurable results. It is designed for participants who are new to the subject or want a solid, structured foundation.
What you will be able to do
- Explain the key concepts, terminology and standards of Chatbots & Virtual Assistants.
- Describe data foundations and quality.
- Carry out routine tasks related to machine learning and generative AI explained safely and correctly.
- Recognise early warning signs in hands-on tools and prompt design and escalate them.
- Use checklists and simple tools to support daily work.
Who should attend
- Staff new to the subject or moving into the role
- Engineers and technical specialists
- Managers leading digital initiatives
- Analysts and data users
- IT and OT staff
Daily outline
- Day 1Introduction to Chatbots & Virtual Assistants: concepts, terminology and standards
- Day 2Data foundations and quality
- Day 3Machine learning and generative AI explained
- Day 4Hands-on tools and prompt design
- Day 5Practical exercises, review and assessment
Sessions 2027–2030
| Dates | City | Fee | Register |
|---|---|---|---|
| 22–26 February 2027 | LONLondon | $4,500 | Register |
| 3–7 May 2027 | WEB Online | $2,500 | Register |
| 1–5 August 2027 | RUHRiyadh | $4,500 | Register |
| 25–29 June 2028 | DOHDoha | $4,500 | Register |
| 18–22 September 2028 | WEB Online | $2,500 | Register |
| 17–21 December 2028 | MCTMuscat | $4,500 | Register |
| 11–15 March 2029 | DOHDoha | $4,500 | Register |
| 25–29 June 2029 | WEB Online | $2,500 | Register |
| 9–13 September 2029 | MCTMuscat | $4,500 | Register |
| 28 January – 1 February 2030 | MADMadrid | $4,500 | Register |
| 15–19 April 2030 | WEB Online | $2,500 | Register |
| 1–5 July 2030 | LONLondon | $4,500 | Register |
The Chatbots & Virtual Assistants series
Frequently asked questions
How much does Fundamentals of Chatbots & Virtual Assistants cost?
The fee is US$2,500 per participant online or US$4,500 in the classroom for 5 days.
Where and when is the course held?
Sessions run from 2027 to 2030 in London, Riyadh, Doha, Muscat and Madrid, and live online. See the session table above for exact dates.
What certificate will I receive?
Participants who complete the course receive an SGT certificate of completion showing the training hours.
In which language is the course delivered?
Sessions are delivered in English or Arabic. Tell us your preferred language when you register.
Can SGT deliver this course in-house?
Yes. For groups we deliver the course at your premises in any city, with content adapted to your equipment and procedures.
How do I register?
Send the course name, city and dates on WhatsApp to +20 106 597 6553. We reply with booking confirmation and registration steps.