Fundamentals of Emotional Intelligence
Overview
Fundamentals of Emotional Intelligence helps managers lead people, decisions and change with more clarity, using tools they can test with their own teams straight away. It is designed for participants who are new to the subject or want a solid, structured foundation.
What you will be able to do
- Explain the key concepts, terminology and standards of Emotional Intelligence.
- Describe leading change and managing resistance.
- Carry out routine tasks related to performance, accountability and coaching safely and correctly.
- Recognise early warning signs in negotiation and conflict resolution and escalate them.
- Use checklists and simple tools to support daily work.
Who should attend
- Staff new to the subject or moving into the role
- Senior and middle managers
- Department heads and team leaders
- High-potential staff
- Technical experts moving into management
Daily outline
- Day 1Introduction to Emotional Intelligence: concepts, terminology and standards
- Day 2Leading change and managing resistance
- Day 3Performance, accountability and coaching
- Day 4Negotiation and conflict resolution
- Day 5Practical exercises, review and assessment
Sessions 2027–2030
| Dates | City | Fee | Register |
|---|---|---|---|
| 1–5 March 2027 | WEB Online | $2,500 | Register |
| 28 June – 2 July 2027 | DXBDubai | $4,500 | Register |
| 12–16 December 2027 | JEDJeddah | $4,500 | Register |
| 21–25 February 2028 | LONLondon | $4,500 | Register |
| 8–12 May 2028 | WEB Online | $2,500 | Register |
| 7–11 August 2028 | DXBDubai | $4,500 | Register |
| 8–12 January 2029 | LONLondon | $4,500 | Register |
| 16–20 July 2029 | DXBDubai | $4,500 | Register |
| 1–5 October 2029 | WEB Online | $2,500 | Register |
| 4–8 February 2030 | WEB Online | $2,500 | Register |
| 6–10 May 2030 | LONLondon | $4,500 | Register |
| 3–7 November 2030 | JEDJeddah | $4,500 | Register |
The Emotional Intelligence series
Frequently asked questions
How much does Fundamentals of Emotional Intelligence cost?
The fee is US$2,500 per participant online or US$4,500 in the classroom for 5 days.
Where and when is the course held?
Sessions run from 2027 to 2030 in Dubai, Jeddah and London, and live online. See the session table above for exact dates.
What certificate will I receive?
Participants who complete the course receive an SGT certificate of completion showing the training hours.
In which language is the course delivered?
Sessions are delivered in English or Arabic. Tell us your preferred language when you register.
Can SGT deliver this course in-house?
Yes. For groups we deliver the course at your premises in any city, with content adapted to your equipment and procedures.
How do I register?
Send the course name, city and dates on WhatsApp to +20 106 597 6553. We reply with booking confirmation and registration steps.