Administrative Excellence: Comprehensive Professional Program
Overview
Administrative Excellence: Comprehensive Professional Program helps administrative professionals organise work, communicate clearly and support managers with accuracy and discretion. Over ten days it covers the full scope of the subject, from fundamentals to advanced practice, and ends with a workplace-based capstone project.
What you will be able to do
- Master Administrative Excellence from fundamentals to advanced practice.
- Apply digital office tools, handling visitors, calls and requests and confidentiality and working with executives in integrated case studies.
- Design an improvement program covering planning, time and task management and written communication and reports.
- Assess risk, cost and performance with recognised indicators.
- Complete a capstone project based on your own workplace.
- Present recommendations to management with confidence.
Who should attend
- Specialists and supervisors preparing to lead the function
- Executive secretaries and assistants
- Office managers and coordinators
- Administrative officers
- Front office staff
Daily outline
- Day 1Introduction to Administrative Excellence: concepts, terminology and standards
- Day 2Digital office tools
- Day 3Handling visitors, calls and requests
- Day 4Confidentiality and working with executives
- Day 5Role, priorities and professional conduct
- Day 6Planning, time and task management
- Day 7Written communication and reports
- Day 8Meetings, minutes and follow-up
- Day 9Records, filing and document control
- Day 10Capstone project presentations and final assessment
Sessions 2027–2030
| Dates | City | Fee | Register |
|---|---|---|---|
| 8–19 February 2027 | LONLondon | $8,500 | Register |
| 2–13 August 2027 | DXBDubai | $8,500 | Register |
| 15–19 November 2027 | WEB Online | $4,500 | Register |
| 22 May – 2 June 2028 | MADMadrid | $8,500 | Register |
| 28 August – 1 September 2028 | WEB Online | $4,500 | Register |
| 6–17 November 2028 | LONLondon | $8,500 | Register |
| 4–15 June 2029 | LONLondon | $8,500 | Register |
| 24–28 September 2029 | WEB Online | $4,500 | Register |
| 9–20 December 2029 | CAICairo | $8,500 | Register |
| 25 February – 1 March 2030 | WEB Online | $4,500 | Register |
| 27 May – 7 June 2030 | DXBDubai | $8,500 | Register |
| 17–28 November 2030 | RUHRiyadh | $8,500 | Register |
The Administrative Excellence series
Frequently asked questions
How much does Administrative Excellence: Comprehensive Professional Program cost?
For the 10-day program the fee is US$4,500 per participant online or US$8,500 in the classroom.
Where and when is the course held?
Sessions run from 2027 to 2030 in London, Dubai, Madrid, Cairo and Riyadh, and live online. See the session table above for exact dates.
What certificate will I receive?
Participants who complete the course receive an SGT certificate of completion showing the training hours.
In which language is the course delivered?
Sessions are delivered in English or Arabic. Tell us your preferred language when you register.
Can SGT deliver this course in-house?
Yes. For groups we deliver the course at your premises in any city, with content adapted to your equipment and procedures.
How do I register?
Send the course name, city and dates on WhatsApp to +20 106 597 6553. We reply with booking confirmation and registration steps.