Advanced Crisis Communication
Overview
Advanced Crisis Communication helps public servants design better policies and services, manage resources responsibly and deliver measurable results for citizens. It is aimed at experienced practitioners who want to analyse complex cases, optimise performance and lead improvements.
What you will be able to do
- Analyse complex problems in Crisis Communication using structured methods.
- Optimise results through service design and customer happiness.
- Evaluate performance measurement and excellence models and justify decisions with data and standards.
- Lead improvement projects on public finance and procurement.
- Coach colleagues and turn good practice into written procedures.
Who should attend
- Experienced practitioners with three or more years in the field
- Government leaders and managers
- Policy and strategy staff
- Service delivery and customer teams
- Municipal and regulatory staff
Daily outline
- Day 1Advanced review and current challenges in Crisis Communication
- Day 2Service design and customer happiness
- Day 3Performance measurement and excellence models
- Day 4Public finance and procurement
- Day 5Complex case studies, workshop and assessment
Sessions 2027–2030
| Dates | City | Fee | Register |
|---|---|---|---|
| 17–21 January 2027 | CAICairo | $4,500 | Register |
| 19–23 April 2027 | WEB Online | $2,500 | Register |
| 25–29 July 2027 | MCTMuscat | $4,500 | Register |
| 12–16 June 2028 | LONLondon | $4,500 | Register |
| 18–22 September 2028 | WEB Online | $2,500 | Register |
| 17–21 December 2028 | RUHRiyadh | $4,500 | Register |
| 8–12 January 2029 | WEB Online | $2,500 | Register |
| 15–19 April 2029 | JEDJeddah | $4,500 | Register |
| 21–25 October 2029 | RUHRiyadh | $4,500 | Register |
| 14–18 January 2030 | WEB Online | $2,500 | Register |
| 21–25 April 2030 | JEDJeddah | $4,500 | Register |
| 27–31 October 2030 | MCTMuscat | $4,500 | Register |
The Crisis Communication series
Frequently asked questions
How much does Advanced Crisis Communication cost?
The fee is US$2,500 per participant online or US$4,500 in the classroom for 5 days.
Where and when is the course held?
Sessions run from 2027 to 2030 in Cairo, Muscat, London, Riyadh and Jeddah, and live online. See the session table above for exact dates.
What certificate will I receive?
Participants who complete the course receive an SGT certificate of completion showing the training hours.
In which language is the course delivered?
Sessions are delivered in English or Arabic. Tell us your preferred language when you register.
Can SGT deliver this course in-house?
Yes. For groups we deliver the course at your premises in any city, with content adapted to your equipment and procedures.
How do I register?
Send the course name, city and dates on WhatsApp to +20 106 597 6553. We reply with booking confirmation and registration steps.