Diplomatic Protocol: Comprehensive Professional Program
Overview
Diplomatic Protocol: Comprehensive Professional Program helps public servants design better policies and services, manage resources responsibly and deliver measurable results for citizens. Over ten days it covers the full scope of the subject, from fundamentals to advanced practice, and ends with a workplace-based capstone project.
What you will be able to do
- Master Diplomatic Protocol from fundamentals to advanced practice.
- Apply risk, governance and accountability, partnerships and stakeholder engagement and government frameworks and national visions in integrated case studies.
- Design an improvement program covering service design and customer happiness and performance measurement and excellence models.
- Assess risk, cost and performance with recognised indicators.
- Complete a capstone project based on your own workplace.
- Present recommendations to management with confidence.
Who should attend
- Specialists and supervisors preparing to lead the function
- Government leaders and managers
- Policy and strategy staff
- Service delivery and customer teams
- Municipal and regulatory staff
Daily outline
- Day 1Introduction to Diplomatic Protocol: concepts, terminology and standards
- Day 2Risk, governance and accountability
- Day 3Partnerships and stakeholder engagement
- Day 4Government frameworks and national visions
- Day 5Policy design and analysis
- Day 6Service design and customer happiness
- Day 7Performance measurement and excellence models
- Day 8Public finance and procurement
- Day 9Digital government and data
- Day 10Capstone project presentations and final assessment
Sessions 2027–2030
| Dates | City | Fee | Register |
|---|---|---|---|
| 3–14 January 2027 | DOHDoha | $8,500 | Register |
| 19–30 July 2027 | MADMadrid | $8,500 | Register |
| 4–8 October 2027 | WEB Online | $4,500 | Register |
| 24 January – 4 February 2028 | LONLondon | $8,500 | Register |
| 2–13 July 2028 | CAICairo | $8,500 | Register |
| 2–6 October 2028 | WEB Online | $4,500 | Register |
| 1–12 January 2029 | DXBDubai | $8,500 | Register |
| 22 July – 2 August 2029 | KBRAl Khobar | $8,500 | Register |
| 8–12 October 2029 | WEB Online | $4,500 | Register |
| 28 January – 1 February 2030 | WEB Online | $4,500 | Register |
| 1–12 April 2030 | MADMadrid | $8,500 | Register |
| 13–24 October 2030 | KBRAl Khobar | $8,500 | Register |
The Diplomatic Protocol series
Frequently asked questions
How much does Diplomatic Protocol: Comprehensive Professional Program cost?
For the 10-day program the fee is US$4,500 per participant online or US$8,500 in the classroom.
Where and when is the course held?
Sessions run from 2027 to 2030 in Doha, Madrid, London, Cairo, Dubai and Al Khobar, and live online. See the session table above for exact dates.
What certificate will I receive?
Participants who complete the course receive an SGT certificate of completion showing the training hours.
In which language is the course delivered?
Sessions are delivered in English or Arabic. Tell us your preferred language when you register.
Can SGT deliver this course in-house?
Yes. For groups we deliver the course at your premises in any city, with content adapted to your equipment and procedures.
How do I register?
Send the course name, city and dates on WhatsApp to +20 106 597 6553. We reply with booking confirmation and registration steps.