First-Line Supervision: Comprehensive Professional Program
Overview
First-Line Supervision: Comprehensive Professional Program helps managers lead people, decisions and change with more clarity, using tools they can test with their own teams straight away. Over ten days it covers the full scope of the subject, from fundamentals to advanced practice, and ends with a workplace-based capstone project.
What you will be able to do
- Master First-Line Supervision from fundamentals to advanced practice.
- Apply negotiation and conflict resolution, personal leadership action plan and leadership styles and self-awareness in integrated case studies.
- Design an improvement program covering building and developing high-performing teams and communication, feedback and influence.
- Assess risk, cost and performance with recognised indicators.
- Complete a capstone project based on your own workplace.
- Present recommendations to management with confidence.
Who should attend
- Specialists and supervisors preparing to lead the function
- Senior and middle managers
- Department heads and team leaders
- High-potential staff
- Technical experts moving into management
Daily outline
- Day 1Introduction to First-Line Supervision: concepts, terminology and standards
- Day 2Negotiation and conflict resolution
- Day 3Personal leadership action plan
- Day 4Leadership styles and self-awareness
- Day 5Strategy, priorities and decision making
- Day 6Building and developing high-performing teams
- Day 7Communication, feedback and influence
- Day 8Leading change and managing resistance
- Day 9Performance, accountability and coaching
- Day 10Capstone project presentations and final assessment
Sessions 2027–2030
| Dates | City | Fee | Register |
|---|---|---|---|
| 14–25 June 2027 | LONLondon | $8,500 | Register |
| 6–10 September 2027 | WEB Online | $4,500 | Register |
| 26 December – 6 January 2028 | RUHRiyadh | $8,500 | Register |
| 14–25 May 2028 | RUHRiyadh | $8,500 | Register |
| 7–11 August 2028 | WEB Online | $4,500 | Register |
| 19–30 November 2028 | JEDJeddah | $8,500 | Register |
| 1–12 January 2029 | DXBDubai | $8,500 | Register |
| 23–27 April 2029 | WEB Online | $4,500 | Register |
| 1–12 July 2029 | MCTMuscat | $8,500 | Register |
| 10–21 February 2030 | MCTMuscat | $8,500 | Register |
| 6–10 May 2030 | WEB Online | $4,500 | Register |
| 12–23 August 2030 | DXBDubai | $8,500 | Register |
The First-Line Supervision series
Frequently asked questions
How much does First-Line Supervision: Comprehensive Professional Program cost?
For the 10-day program the fee is US$4,500 per participant online or US$8,500 in the classroom.
Where and when is the course held?
Sessions run from 2027 to 2030 in London, Riyadh, Jeddah, Dubai and Muscat, and live online. See the session table above for exact dates.
What certificate will I receive?
Participants who complete the course receive an SGT certificate of completion showing the training hours.
In which language is the course delivered?
Sessions are delivered in English or Arabic. Tell us your preferred language when you register.
Can SGT deliver this course in-house?
Yes. For groups we deliver the course at your premises in any city, with content adapted to your equipment and procedures.
How do I register?
Send the course name, city and dates on WhatsApp to +20 106 597 6553. We reply with booking confirmation and registration steps.