Fundamentals of Retail Banking
Overview
Fundamentals of Retail Banking gives banking and insurance professionals a practical command of products, risk and regulation in a fast-changing market. It is designed for participants who are new to the subject or want a solid, structured foundation.
What you will be able to do
- Explain the key concepts, terminology and standards of Retail Banking.
- Describe products, markets and customers.
- Carry out routine tasks related to regulation and central bank requirements safely and correctly.
- Recognise early warning signs in risk identification and measurement and escalate them.
- Use checklists and simple tools to support daily work.
Who should attend
- Staff new to the subject or moving into the role
- Bankers and relationship managers
- Risk, credit and compliance staff
- Insurance underwriters and claims staff
- Operations and branch teams
Daily outline
- Day 1Introduction to Retail Banking: concepts, terminology and standards
- Day 2Products, markets and customers
- Day 3Regulation and central bank requirements
- Day 4Risk identification and measurement
- Day 5Practical exercises, review and assessment
Sessions 2027–2030
| Dates | City | Fee | Register |
|---|---|---|---|
| 8–12 February 2027 | WEB Online | $2,500 | Register |
| 23–27 May 2027 | MCTMuscat | $4,500 | Register |
| 21–25 November 2027 | KBRAl Khobar | $4,500 | Register |
| 9–13 January 2028 | MCTMuscat | $4,500 | Register |
| 3–7 April 2028 | WEB Online | $2,500 | Register |
| 23–27 July 2028 | DOHDoha | $4,500 | Register |
| 14–18 May 2029 | MADMadrid | $4,500 | Register |
| 13–17 August 2029 | WEB Online | $2,500 | Register |
| 11–15 November 2029 | JEDJeddah | $4,500 | Register |
| 4–8 February 2030 | LONLondon | $4,500 | Register |
| 4–8 August 2030 | RUHRiyadh | $4,500 | Register |
| 4–8 November 2030 | WEB Online | $2,500 | Register |
The Retail Banking series
Frequently asked questions
How much does Fundamentals of Retail Banking cost?
The fee is US$2,500 per participant online or US$4,500 in the classroom for 5 days.
Where and when is the course held?
Sessions run from 2027 to 2030 in Muscat, Al Khobar, Doha, Madrid, Jeddah, London and Riyadh, and live online. See the session table above for exact dates.
What certificate will I receive?
Participants who complete the course receive an SGT certificate of completion showing the training hours.
In which language is the course delivered?
Sessions are delivered in English or Arabic. Tell us your preferred language when you register.
Can SGT deliver this course in-house?
Yes. For groups we deliver the course at your premises in any city, with content adapted to your equipment and procedures.
How do I register?
Send the course name, city and dates on WhatsApp to +20 106 597 6553. We reply with booking confirmation and registration steps.