Retail Banking: Comprehensive Professional Program
Overview
Retail Banking: Comprehensive Professional Program gives banking and insurance professionals a practical command of products, risk and regulation in a fast-changing market. Over ten days it covers the full scope of the subject, from fundamentals to advanced practice, and ends with a workplace-based capstone project.
What you will be able to do
- Master Retail Banking from fundamentals to advanced practice.
- Apply products, markets and customers, regulation and central bank requirements and risk identification and measurement in integrated case studies.
- Design an improvement program covering operations, controls and fraud prevention and islamic finance considerations.
- Assess risk, cost and performance with recognised indicators.
- Complete a capstone project based on your own workplace.
- Present recommendations to management with confidence.
Who should attend
- Specialists and supervisors preparing to lead the function
- Bankers and relationship managers
- Risk, credit and compliance staff
- Insurance underwriters and claims staff
- Operations and branch teams
Daily outline
- Day 1Introduction to Retail Banking: concepts, terminology and standards
- Day 2Products, markets and customers
- Day 3Regulation and central bank requirements
- Day 4Risk identification and measurement
- Day 5Credit and underwriting decisions
- Day 6Operations, controls and fraud prevention
- Day 7Islamic finance considerations
- Day 8Digital channels and fintech
- Day 9Performance, profitability and reporting
- Day 10Capstone project presentations and final assessment
Sessions 2027–2030
| Dates | City | Fee | Register |
|---|---|---|---|
| 4–15 April 2027 | CAICairo | $8,500 | Register |
| 26–30 July 2027 | WEB Online | $4,500 | Register |
| 3–14 October 2027 | JEDJeddah | $8,500 | Register |
| 26 March – 6 April 2028 | JEDJeddah | $8,500 | Register |
| 12–16 June 2028 | WEB Online | $4,500 | Register |
| 11–22 September 2028 | LONLondon | $8,500 | Register |
| 22 January – 2 February 2029 | LONLondon | $8,500 | Register |
| 22 July – 2 August 2029 | RUHRiyadh | $8,500 | Register |
| 22–26 October 2029 | WEB Online | $4,500 | Register |
| 11–15 February 2030 | WEB Online | $4,500 | Register |
| 20–31 May 2030 | DXBDubai | $8,500 | Register |
| 3–14 November 2030 | DOHDoha | $8,500 | Register |
The Retail Banking series
Frequently asked questions
How much does Retail Banking: Comprehensive Professional Program cost?
For the 10-day program the fee is US$4,500 per participant online or US$8,500 in the classroom.
Where and when is the course held?
Sessions run from 2027 to 2030 in Cairo, Jeddah, London, Riyadh, Dubai and Doha, and live online. See the session table above for exact dates.
What certificate will I receive?
Participants who complete the course receive an SGT certificate of completion showing the training hours.
In which language is the course delivered?
Sessions are delivered in English or Arabic. Tell us your preferred language when you register.
Can SGT deliver this course in-house?
Yes. For groups we deliver the course at your premises in any city, with content adapted to your equipment and procedures.
How do I register?
Send the course name, city and dates on WhatsApp to +20 106 597 6553. We reply with booking confirmation and registration steps.