Fundamentals of Total Quality Management
Overview
Fundamentals of Total Quality Management makes management systems practical: fewer documents for their own sake, more control over what actually affects quality. It is designed for participants who are new to the subject or want a solid, structured foundation.
What you will be able to do
- Explain the key concepts, terminology and standards of Total Quality Management.
- Describe process approach and risk-based thinking.
- Carry out routine tasks related to documented information and control safely and correctly.
- Recognise early warning signs in measurement, analysis and statistics and escalate them.
- Use checklists and simple tools to support daily work.
Who should attend
- Staff new to the subject or moving into the role
- Quality managers and engineers
- Management system coordinators
- Internal auditors
- Laboratory and production supervisors
Daily outline
- Day 1Introduction to Total Quality Management: concepts, terminology and standards
- Day 2Process approach and risk-based thinking
- Day 3Documented information and control
- Day 4Measurement, analysis and statistics
- Day 5Practical exercises, review and assessment
Sessions 2027–2030
| Dates | City | Fee | Register |
|---|---|---|---|
| 22–26 February 2027 | LONLondon | $4,500 | Register |
| 8–12 August 2027 | KBRAl Khobar | $4,500 | Register |
| 22–26 November 2027 | WEB Online | $2,500 | Register |
| 7–11 February 2028 | MADMadrid | $4,500 | Register |
| 8–12 May 2028 | WEB Online | $2,500 | Register |
| 13–17 August 2028 | JEDJeddah | $4,500 | Register |
| 27–31 May 2029 | RUHRiyadh | $4,500 | Register |
| 6–10 August 2029 | WEB Online | $2,500 | Register |
| 5–9 November 2029 | MADMadrid | $4,500 | Register |
| 7–11 January 2030 | LONLondon | $4,500 | Register |
| 7–11 July 2030 | DOHDoha | $4,500 | Register |
| 14–18 October 2030 | WEB Online | $2,500 | Register |
The Total Quality Management series
Frequently asked questions
How much does Fundamentals of Total Quality Management cost?
The fee is US$2,500 per participant online or US$4,500 in the classroom for 5 days.
Where and when is the course held?
Sessions run from 2027 to 2030 in London, Al Khobar, Madrid, Jeddah, Riyadh and Doha, and live online. See the session table above for exact dates.
What certificate will I receive?
Participants who complete the course receive an SGT certificate of completion showing the training hours.
In which language is the course delivered?
Sessions are delivered in English or Arabic. Tell us your preferred language when you register.
Can SGT deliver this course in-house?
Yes. For groups we deliver the course at your premises in any city, with content adapted to your equipment and procedures.
How do I register?
Send the course name, city and dates on WhatsApp to +20 106 597 6553. We reply with booking confirmation and registration steps.