Advanced Business Development

SGT-MK1715 daysAdvancedSales, Marketing & Customer Service

Overview

Advanced Business Development helps commercial teams understand customers, win and keep business, and measure what their marketing and service efforts deliver. It is aimed at experienced practitioners who want to analyse complex cases, optimise performance and lead improvements.

What you will be able to do

  • Analyse complex problems in Business Development using structured methods.
  • Optimise results through channels, campaigns and content.
  • Evaluate sales process and pipeline and justify decisions with data and standards.
  • Lead improvement projects on service standards and customer journeys.
  • Coach colleagues and turn good practice into written procedures.

Who should attend

  • Experienced practitioners with three or more years in the field
  • Sales and marketing professionals
  • Customer service and call centre staff
  • Business development managers
  • Communication and PR teams

Daily outline

  1. Day 1Advanced review and current challenges in Business Development
  2. Day 2Channels, campaigns and content
  3. Day 3Sales process and pipeline
  4. Day 4Service standards and customer journeys
  5. Day 5Complex case studies, workshop and assessment

Sessions 2027–⁠2030

DatesCityFeeRegister
14–⁠18 March 2027RUHRiyadh$4,500Register
19–⁠23 September 2027DOHDoha$4,500Register
27–⁠31 December 2027WEB Online$2,500Register
9–⁠13 January 2028CAICairo$4,500Register
24–⁠28 April 2028WEB Online$2,500Register
24–⁠28 July 2028DXBDubai$4,500Register
5–⁠9 February 2029LONLondon$4,500Register
19–⁠23 August 2029RUHRiyadh$4,500Register
12–⁠16 November 2029WEB Online$2,500Register
18–⁠22 February 2030MADMadrid$4,500Register
13–⁠17 May 2030WEB Online$2,500Register
4–⁠8 August 2030RUHRiyadh$4,500Register

The Business Development series

Frequently asked questions

How much does Advanced Business Development cost?

The fee is US$2,500 per participant online or US$4,500 in the classroom for 5 days.

Where and when is the course held?

Sessions run from 2027 to 2030 in Riyadh, Doha, Cairo, Dubai, London and Madrid, and live online. See the session table above for exact dates.

What certificate will I receive?

Participants who complete the course receive an SGT certificate of completion showing the training hours.

In which language is the course delivered?

Sessions are delivered in English or Arabic. Tell us your preferred language when you register.

Can SGT deliver this course in-house?

Yes. For groups we deliver the course at your premises in any city, with content adapted to your equipment and procedures.

How do I register?

Send the course name, city and dates on WhatsApp to +20 106 597 6553. We reply with booking confirmation and registration steps.

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DatesRegister

Ready to book a seat or plan in-house training?

Send us the course name and preferred city on WhatsApp. We reply with dates, a quotation and registration steps.

Register on WhatsApp ⁦+20 106 597 6553⁩