Fundamentals of Business Development

SGT-MK1705 daysFoundationSales, Marketing & Customer Service

Overview

Fundamentals of Business Development helps commercial teams understand customers, win and keep business, and measure what their marketing and service efforts deliver. It is designed for participants who are new to the subject or want a solid, structured foundation.

What you will be able to do

  • Explain the key concepts, terminology and standards of Business Development.
  • Describe measuring results and ROI.
  • Carry out routine tasks related to customer insight and segmentation safely and correctly.
  • Recognise early warning signs in value proposition and positioning and escalate them.
  • Use checklists and simple tools to support daily work.

Who should attend

  • Staff new to the subject or moving into the role
  • Sales and marketing professionals
  • Customer service and call centre staff
  • Business development managers
  • Communication and PR teams

Daily outline

  1. Day 1Introduction to Business Development: concepts, terminology and standards
  2. Day 2Measuring results and ROI
  3. Day 3Customer insight and segmentation
  4. Day 4Value proposition and positioning
  5. Day 5Practical exercises, review and assessment

Sessions 2027–⁠2030

DatesCityFeeRegister
5–⁠9 April 2027MADMadrid$4,500Register
19–⁠23 July 2027WEB Online$2,500Register
17–⁠21 October 2027KBRAl Khobar$4,500Register
7–⁠11 February 2028LONLondon$4,500Register
15–⁠19 May 2028WEB Online$2,500Register
27–⁠31 August 2028CAICairo$4,500Register
27–⁠31 May 2029JEDJeddah$4,500Register
20–⁠24 August 2029WEB Online$2,500Register
19–⁠23 November 2029MADMadrid$4,500Register
18–⁠22 March 2030MADMadrid$4,500Register
3–⁠7 June 2030WEB Online$2,500Register
8–⁠12 September 2030CAICairo$4,500Register

The Business Development series

Frequently asked questions

How much does Fundamentals of Business Development cost?

The fee is US$2,500 per participant online or US$4,500 in the classroom for 5 days.

Where and when is the course held?

Sessions run from 2027 to 2030 in Madrid, Al Khobar, London, Cairo and Jeddah, and live online. See the session table above for exact dates.

What certificate will I receive?

Participants who complete the course receive an SGT certificate of completion showing the training hours.

In which language is the course delivered?

Sessions are delivered in English or Arabic. Tell us your preferred language when you register.

Can SGT deliver this course in-house?

Yes. For groups we deliver the course at your premises in any city, with content adapted to your equipment and procedures.

How do I register?

Send the course name, city and dates on WhatsApp to +20 106 597 6553. We reply with booking confirmation and registration steps.

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from$2,500
DatesRegister

Ready to book a seat or plan in-house training?

Send us the course name and preferred city on WhatsApp. We reply with dates, a quotation and registration steps.

Register on WhatsApp ⁦+20 106 597 6553⁩